That’s where I met Kai Morales. I know Morales. The universe has jokes and apparently it was workshopping a tight five about my life. Kai was sitting at a table near the window surrounded by approximately 7,000 sticky notes and a laptop that had more stickers on it than visible surface area. They kai used they slash them pronouns which they announced immediately when we started talking and I appreciated the efficiency were muttering at their screen in a way that suggested the website they were building had personally insulted their mother.
Everything okay? I asked because I’m apparently the kind of person who talks to strangers now. Philadelphia Mark was really different from old city Mark. Philadelphia Mark had opinions and started conversations. Old City Mark ate small appetizers and smiled politely while people roasted him. Kai looked up with the expression of someone who’d been staring at code for so long they’d forgotten human faces existed.
This client’s website is held together with duct tape and prayers. I’m basically performing surgery on a patient who’s already dead but doesn’t know it yet. I laughed. I photographed products for a living. Last week I spent two hours making a hamburger look appetizing while it slowly decomposed under hot lights.
I understand fighting losing battles. Product photography. Kai perked up like I just said the magic password. Do you do website visuals? Like custom stuff for brands? That’s literally most of my work now. Okay, so here’s my situation, Kai said, closing their laptop like we were about to have a serious business conversation, which apparently we were.
I build websites for small businesses and startups. I’m really good at the code and the functionality and making things not break. But visuals, I can make something work, but I can’t make it look like it belongs in this decade. I keep telling clients they need custom photography and they keep using stock photos that look like a thumbs up emoji became sensient.
Stock photos are the worst. I agreed. Nothing says we gave up like a diverse group of people laughing at a salad in a conference room. Exactly. Kai pointed at me like I just solved world hunger. Okay, pitch. What if we collaborated? I send you my web clients who need visuals. You send me your photography clients who need websites that don’t look like they were built in 2003.
We split referral fees or do package deals or something. I don’t know. We’ll figure out the business stuff. But the point is, we both make more money and clients get something that doesn’t make them cry. I like Kai immediately. They had that energy that suggested they thought this through approximately 12 seconds ago and were already committed to making it happen.
I’m in, I said. Let’s try it. We shook hands like we were sealing a deal that would either change our careers or become a funny story we told at future co-working nights. Spoiler alert, it was the first one. Our first collaboration was for a small skincare company run by a woman named Priya who’d been using her iPhone and a ring light she bought on Amazon.
Her products were actually great, handmade, sustainable, all those buzzwords that make people feel good about spending money, but her website looked like a digital cry for help. Kyrie built the site with clean layouts and e-commerce functionality that didn’t make you want to throw your computer out a window.
I shot her products with the kind of lighting that made them look like they belonged in a magazine spread instead of someone’s bathroom counter. Fria cried when she saw the final result. Then she told six other small business owners about us. Then those people told other people, and suddenly Kai and I had a legitimate thing going. We started meeting weekly at the foundry, coordinating projects, referring clients back and forth like we were running some kind of creative trade route.
It was the first time I’d had a real business partner, someone who understood that collaboration meant we both bring something valuable instead of one person does the work and the other person takes credit. My cousin Tori showed up one Thursday, unannounced as always, carrying a duffel bag in the kind of chaotic energy that suggested she’d made several impulsive decisions recently and was about to make several more.
Tori had never picked a normal lane in her entire life. She’d been a barista, a yoga instructor, a social media manager for a pet psychic. Yes, really. And was currently between opportunities, which meant she was crashing on my couch for an undefined period. And I wasn’t about to say no because family is family. Even when family shows up without calling first, she walked into my loft, looked around at the organized chaos of my studio setup, the prints on the walls, the client mood boards I’ve been working on, and said, “Your place looks like a movie
set where the character finally gets it together.” “That’s because I finally got it together,” I said. “What happened to you?” She threw her bag on my couch, which Pickles immediately investigated like it might contain either food or threats to his territory. You used to be so apologetic about everything.
Now you’re like confident and stuff. It’s weird. I like it. I left a marriage where I was treated like an expensive mistake and moved to a city where people don’t know my backstory. I explained. Turns out that helps to I stayed for a week and during that time she inadvertently became my focus group for an idea I’d been rolling around in my head teaching other creatives how to not get screwed over by their own lack of boundaries.
“You should teach this stuff,” Tori said one night while we were eating takeout Thai food and I was explaining how I’d learned to write contracts that protected me. “Like seriously, you went from being the person who worked for exposure to the person who has a 6F figure or contract.” “That’s a documentary series or a workshop,” I said slowly.
The idea crystallizing like I just discovered gravity. I launched it three weeks later. A weekend workshop called the scrappy creator survival guide. Two days, eight hours total, covering everything I wish someone had taught me before I spent years undercharging and overd delivering. Pricing that reflected your actual value.
Contracts that protected you from scope creep. Lighting hacks using $10 reflectors from the hardware store instead of $500 modifiers. And my personal favorite module, how to decline politely without catching fire. I kept it at 20 people and it sold out in 4 days. The attendees were exactly who I’d hoped for. Photographers, designers, illustrators, writers, all people who were good at their craft and terrible at the business side.
All people who had been told that passion should be payment enough. All people who needed permission to charge what they were worth. We met at the foundry, which gave me a discount on the space because apparently teaching other creatives not to get exploited was on brand for them. I taught them how to calculate their actual costs, not just equipment and software, but their time, their expertise, their years of self-education.
I showed them my contract templates and explained every clause. I demonstrated lighting setups using stuff you could buy at Target. And when we got to the boundaries module, I taught them the magic phrases Dr. No had taught me. That doesn’t work for me became the group’s catchphrase. People practiced saying it out loud until it didn’t feel like they were being rude.
We role-played difficult client scenarios. Someone played a client asking for free work for exposure. And I demonstrated how to redirect that into a paid opportunity or a polite decline without burning bridges or catching fire. People laughed. Then they took notes. Then they started actually implementing this stuff.
The reviews came in over the following weeks and my favorite one, the one I screenshot and sent to Dr. No, Kai, Tori, and basically everyone I knew, said, “Mark made me love invoices. I didn’t think that was possible. I raised my rates, sent out new proposals with actual numbers attached, and three clients said yes immediately.
I’ve been undercharging for years. This workshop paid for itself in one week. Another person wrote, I finally told a client that rush delivery without rush fees doesn’t work for me. They paid the rush fee. I didn’t spontaneously combust. Miracles are real. I ran that workshop three more times over the next two months, each one selling out faster than the last.
Kai helped me build a simple website for it. Tori, who decided to stay in Philadelphia and figure out her next move, helped me film some of the content so I could eventually turn it into an online course. Sitting in my loft one night, reading through feedback from workshop attendees who were finally charging what they were worth, I felt something I hadn’t felt in years.
Useful, not decorative, not tolerated. Actually, genuinely useful. Pickles walked across my keyboard, adding his own review in the form of JJ, which I chose to interpret as five stars. The Creative Business Summit in Chicago was one of those industry conferences where everyone pretended to be interested in keynote speeches about synergizing visual narratives while actually just networking in hallways and trying to figure out if the coffee was free or if they’d accidentally stolen it.
I’ve been invited to speak on a panel about building sustainable creative businesses, which was hilarious considering that 6 months ago I’d been getting publicly roasted at a law firm party. But here we were. Life comes at you fast. Apparently, the conference was held at one of those massive hotels where you needed a GPS and possibly a sherpa to find your meeting room.
And every hallway looked identical in that specific way that made you question if you’d somehow walked in a circle for 20 minutes. I just finished my panel, which had gone surprisingly well. People actually laughed at my jokes about pricing psychology. And one person called my advice refreshingly honest, which I was absolutely putting on my website and was heading toward the vendor hall to see if anyone was giving away free pins or those little stress balls shaped like cameras.
That’s when I heard my name. Not like someone calling out across a crowded room. More like someone saying it with the kind of hesitation that comes with uncertainty. Like they weren’t sure if they should have said it at all or if they should have just pretended they didn’t see me and duckwalked behind a conference banner. Mark.
I turned around and my brain did that thing where it tried to process information. But all the gears got stuck halfway through because standing there looking professional and polished and slightly uncomfortable in a way I’d never seen her look before was Bianca, my ex-wife. The woman who’ called me her ex-husband before I’d known we were getting divorced.
The woman whose law firm I was currently photographing for their rebrand and what was either the universe’s idea of poetic justice or a really elaborate prank show. She looked different. Not physically, same sharp blazer, same confident posture that came from years of arguing in courtrooms, but something around the edges was different.
Tired maybe or uncertain emotions I didn’t typically associate with Bianca Morales, Esquire, partner at Whitmore and Associates, winner of arguments and destroyer of ex-husband’s dignity, Yiannca, I said because my mouth remembered how to make words even though my brain was still buffering. Heihei, she said back and we stood there in this absolutely ridiculous standoff in the middle of a conference hotel hallway while people streamed past us with tote bags full of promotional materials and regret about the breakfast buffet. I’m
here for the legal innovation track, she said, gesturing vaguely toward a conference room that was probably hosting a seminar about blockchain and law or something equally thrilling. I saw your name on the speaker list for the creative business panel. That’s that’s great. Congratulations. The conversation was so stiff, it could have been used as a structural support beam.
We were talking like two diplomats from countries that had recently been at war and were now attempting peace talks, but nobody had written the treaty yet. Thanks, I said. The panel went well. Turns out people want to know how to charge money for their work without feeling like they’re committing a crime. She almost smiled. Almost.
That was always one of your strengths. You made things seem approachable. We stood there for another few seconds of excruciating silence, and I was about to make some polite excuse about needing to check my phone or find a bathroom or fake my own death when she said, “Do you want to grab coffee? Just coffee to talk.
” Every instinct I had was screaming different things. One part of me wanted to say, “No, make an excuse. Preserve the clean break I’d made.” Another part was curious in that same way you’re curious about whether touching a hot stove will actually burn you, even though you definitely know it will. And a third part, the part that had been going to therapy and learning about closure and healthy communication.
Thought maybe this was one of those moments Dr. No talked about where you could choose a different response than the one your trauma wanted you to choose. Sure, I said. Coffee. We found a cafe in the hotel lobby because of course we did. Hotel cafes are the Switzerland of awkward conversations and ordered. She got some complicated latte situation.
I got tea because I discovered I actually like tea more than coffee and didn’t care if that made me less of a creative professional in some people’s eyes. We sat down at a small table near a window that overlooked the Chicago River, which was moving along with absolutely zero concern for the emotional complexity happening inside this hotel.
Bianca stirred her latte for what felt like an hour before she spoke. I shouldn’t have said what I said at the party. It was cruel. I stirred my tea like it personally owed me money. watching the bag bob around and trying to figure out how I felt about this apology that I definitely hadn’t expected. “Yes, it was,” I said finally.
“Not mean, not dismissive, just factual, because it had been cruel, and I wasn’t going to minimize that just to make this conversation easier for either of us.” She nodded, looking down at her cup. Mr. Bumod called me into his office the week after. He’d heard about it. Apparently, several people told him what happened. He said, “What kind of leader humiliates family on a microphone? Just like that.
Didn’t raise his voice. Didn’t lecture. Just asked the question and let me sit with it. I took a sip of my tea and waited. This wasn’t my moment to fill the silence or make her feel better about feeling bad. I don’t have a good excuse, she continued. I could say I was nervous about making partner or that I felt pressure from my parents to seem successful and independent or that I’d convinced myself our relationship had been holding me back.
But the truth is, I was cruel because I wanted to seem impressive to people who don’t actually matter and I used you to do it. That’s not okay. It was possibly the most honest thing she’d said to me in the last year of our marriage, maybe longer. Thank you for saying that, I said. And I meant it. Now we’re best friends now. Way, but in a I’m acknowledging that you just did something difficult way.
She looked up at me and I saw something in her expression that looked like relief mixed with surprise. You’re different, she said. You seem, I don’t know, more solid. Is that weird to say? I’m in therapy, I said with a slight smile. And I moved to Philadelphia and started charging what I’m worth and stopped apologizing for taking up space.
Turns out that helps. I heard you got the contract for our firm’s rebrand, she said. Sloan mentioned it. Your work is really good, Mark. It always was. I should have said that more. Yeah, I agreed. You should have. We talked for another 30 minutes. not about getting back together. That ship had sailed, sunk, and was currently a habitat for fish, but about logistics.
She admitted her parents had been mortified when Mr. Bowmont mentioned the party incident to them at a firm dinner. Apparently, public humiliation of family members was bad for the firm’s image. Who knew? She said they’d wanted to reach out to apologize, but she’d told them to give me space, which I appreciated more than she probably realized.
She didn’t ask for instant forgiveness, didn’t try to minimize what had happened or suggest we just move past it like it was a minor disagreement about where to eat dinner. And I didn’t offer some discount version of forgiveness just to make the conversation in more comfortably. What we did instead was something weird and uncomfortable and probably healthy.
We acknowledged that things had been bad, that we both contributed to that in different ways, and that we were now different people trying to figure out how to exist in overlapping professional circles without it being a disaster. Before we left, she pulled out her phone. “This is my personal number,” she said, showing me the screen.
“Not for favors or weird late night conversations about what went wrong. Just for peace. If we’re going to run into each other at conferences or through work, I’d rather it not be hostile.” I added the number to my phone under Bianca. Boundaries only because I’m petty, but also practical. “Peace works,” I said. We walked back toward the conference halls together.
The silence less oppressive now, more like two people who’d said what needed to be said and were okay with not saying more. At the escalators, we went different directions. Her toward legal innovation. Me a workshop about content marketing that I was absolutely going to skip in favor of exploring Chicago and finding actual good coffee.
“Take care, Mark,” she said. “You, too,” I replied on the plane back to Philadelphia. I stared out the window at clouds that looked like someone had spilled cotton balls across the sky and tried to figure out what I was feeling. I waited for the anger to show up, the resentment, the urge to text Rafy and rant about how Bianca apologizing didn’t undo anything or change what had happened, but it didn’t come.
Instead, what I felt was something lighter. Not happiness exactly, but not fury either. More like release. Like I’d been carrying around this weight of unfinished business, and someone had finally said, “You can put that down now.” and I’d actually listened. I wasn’t furious anymore. I was free. The flight attendant came by with a snack card and I took a packet of pretzels that were so small they barely qualified as food.
I opened them and stared at the six tiny pretzels that were supposed to sustain a human adult. “Still tiny liars,” I muttered, eating them anyway. The woman next to me glanced over, confused, and I just smiled. “Some things never change, and honestly, that was okay, too.” Two weeks after the Chicago Coffee Summit, which is what I started calling it in my head because awkward conversation with ex-wife, who publicly humiliated me, didn’t have the same professional ring to it, I got an email from Bianca with a subject line that made me stare at my screen like it
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